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How pre-order works

How ordering works

Order on your phone. Pay now by card, or pay cash at any MobileGo kiosk within 24 hours.

The three steps

  1. 1
    Pick a service
    Send Money, Bill Pay, International Top-Up, or Digital Cards.
  2. 2
    Enter the details
    Your phone number, the number or account to load, and the amount.
  3. 3
    Pay
    Pay by credit or debit card and it's sent right away. Or choose cash and pay at any MobileGo kiosk within 24 hours.

Frequently asked

How do I pay at the kiosk?+
Tap Pay & Go Pickup and enter the phone number you ordered with. Kiosks take cash only and don't give change; anything extra is credited to your phone number for next time.
How do I pay by card?+
Choose Pay by card and enter your credit or debit card. Apple Pay and Google Pay aren't accepted. We text you when the payment is received.
How long does a cash order wait?+
24 hours from when you placed it. After that it expires and nothing is charged.
What if the kiosk is out of service?+
Go to any other MobileGo kiosk. Your order is found by your phone number at all of them. Find a kiosk
Where do I see my order?+
Open the Track tab. If you ordered on this phone, your last order loads automatically; otherwise use the order code from your text message.

Need help?

At the kiosk

Use your phone number
Tap Pay & Go Pickup and enter the number you ordered with.
Bring cash
No change is given. Any extra is credited to your phone number for your next visit.
Help — MobileGo Pre-Order